Financial Assistance

New rules for Husky D (Medicaid) coverage starting Jan. 1, 2027

For Patients

Make sure patient information is up to date on the Department of Social Services website:

• English
• Spanish

Helpful Handouts

• Getting Prepared For Husky D Changes English
• Getting Prepared for Husky D Changes Spanish
• Do the Rules Apply to you? English
• Do the Rules apply to you? Spanish

CHA Toolkit

• The Connecticut Hospital Association has created excellent fact sheets and supporting materials in multiple languages. Materials on the site are all free for you to download and share.  
• Medicaid (HUSKY Health) Details about cost sharing, work requirements, SNAP information

Get answers to questions and assistance with applications:

• Elevate: Elevate is HHC’s Medicaid eligibility vendor.  They assist patients with Medicaid applications for eligibility and re-determinations, which includes working with patients to gather the necessary documentation to provide to the state to meet qualifications
  • Call Elevate: 888-985-4796

Get in-person help:

• Community Action Agencies
• For Husky members:  CHN CT Make an appointment with a certified application counselor 
• Aceess Health Access Health CT
• From general questions to enrollment help, and expert plan recommendations, you have options to get the answers you need.
  • https://www.accesshealthct.com/get-help/
  • https://www.accesshealthct.com/language-help/ for other languages

Department of Social Services Resources

• Do the New HUSKY Work Rules Apply to You?
  • Husky D PreSceener
    Answer a few questions to see if the new rules apply to you and what action you might need to take. These rules do not start until 2027 and may change before then. This tool provides answers based on the current status of the rules. Information you enter here will not be saved.
• ¿Le aplican las nuevas reglas de trabajo de HUSKY?
  • Preseleccionador Husky D
    Responda algunas preguntas para saber si las nuevas reglas le aplican y qué acción podría necesitar tomar. Estas reglas no comenzarán hasta 2027 y pueden cambiar antes de esa fecha. Esta herramienta proporciona respuestas basadas en el estado actual de las reglas. La información que ingrese aquí no será guardada.

For Hartford HealthCare colleagues who register patients

What to expect:

The Connecticut Department of Social Services will inform patients:

• If the rules apply to them or members of their household
• If they need additional documentation and how to provide it
• Patients should be reminded to keep their contact information up to date to ensure they receive important information
• Patients may not be aware that they have become uninsured
• Real-time eligibility verification for patients who with Husky is very important. Pay close attention to expiration dates
• If a patient’s insurance is not valid, they can still be seen but would be considered self-pay
  • Offer to reschedule
• Patients may have questions and become frustrated. Please do your best to provide resources that can help patients navigate the changes
• Frequently Asked Questions

Other Resources

• Connections That Matter
  Connections to all kinds of free or reduced-cost services. Just enter your Zip Code to find help and support near you — like medical care, food, clothing, job training … and lots more!
• American Job Centers 
• CT Foodshare  
• Frontdoor Benefits  
• New Haven Job Corps  
• VolunteerCT  
• Capital Workforce Partners  
• Emergency Housing  
• Hartford Job Corps  
• United Way 211  

For Husky members: Get help in person! 

• Make an appointment with a Certified Application Counselor